Frequently Asked Questions / Contact
Please check our frequently asked questions before submitting your request – you might find the answer there. Due to the high volume of inquiries, it may take 1–2 days for us to reply. Thank you for your understanding! 💙Please check the DHL tracking code that we sent you in the shipping confirmation email . If you can't find the email, please also check your spam folder .
You can find the tracking code in the shipping confirmation email we sent you. If you don't see the email, please check your spam folder .
You can find the dosage either directly on the product label or on the product page under the section "Nutritional Information & Intake" .
We usually ship orders the next day . If your order arrives before 11 am , we can usually ship it the same day .
Unfortunately, we cannot change orders afterwards, as they are processed immediately.
The delivery time is usually:
- Germany: 2-4 working days
- Austria & Switzerland: 4-6 working days
Unfortunately, we cannot change orders afterwards, as they are processed immediately and the information is automatically transmitted to DHL.
